End-of-Life & Unattended Death Clean
Restoring Safety and Dignity with Compassion
Service Description
Losing a loved one is an emotionally overwhelming experience. At Talk2Us – My Mental Mess, we provide professional, trauma-informed cleaning for end-of-life and unattended death situations, handling every aspect of biohazard removal with the utmost care and respect. Our team is trained to manage: Unattended deaths End-of-life care hazard cleans Blood and bodily fluid decontamination Sharps and medical waste removal Deep cleaning and sanitisation for homes, care facilities, and funeral homes What sets us apart: Compassionate Approach: We treat every space and situation with sensitivity, recognising the emotional impact on families and care providers. Professional & Safe: All biohazard materials are removed and disposed of safely, following strict health and safety regulations. Discreet & Respectful: Our team can work without visible branding and with full confidentiality. Optional Emotional Support: Access to trained therapists is available to provide guidance and support before, during, or after the clean. Goal: To restore the environment to a safe, hygienic, and dignified state while supporting families and care providers during a difficult time
Cancellation Policy
Booking Policy 🌱 Thank you for choosing to book a therapy session with us! We’re committed to creating a safe, supportive space for your mental health journey. Please read through our booking policy below to ensure everything runs smoothly: Booking & Cancellations Advance Booking: All sessions must be booked in advance through our online booking portal. Cancellation Notice: We understand that life happens! If you need to cancel or reschedule, please provide at least 24 hours' notice. This helps us offer your spot to someone else who may need it. Late Cancellations or No-Shows: Cancellations within 24 hours or missed appointments will be charged at the full session rate. Exceptions may apply in case of emergencies—please let us know. Session Payment & Fees Payment Method: Payment is due at the time of your session, either before or immediately after the appointment. Sliding Scale Fees: We offer sliding scale rates based on your financial situation. Please reach out if you'd like to discuss payment options. Accepted Payments Confirmation & Reminders Confirmation: Once your session is booked, you’ll receive a confirmation email with all the details. Reminders: You’ll also receive a reminder 24 hours before your session to help ensure you’re ready! Late Arrivals Arriving Late: If you’re running late, please notify us ASAP. Sessions will end at the scheduled time, and the full session fee still applies
Contact Details
07585 291 572
L.Edwards@talk2usmind.com
3-4 Trinity Square, Llandudno, UK