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Accessibility Statement

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At Talk2Us – My Mental Mess, we are committed to making our website and services accessible to everyone, regardless of ability, disability, or access needs. We believe mental health support and trauma services should be available to all — and that starts with inclusive and accessible communication.

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Website Accessibility

We aim to ensure our website is:

  • Perceivable, operable, understandable, and robust

  • Compatible with screen readers and assistive technologies

  • Navigable using keyboard-only controls

  • Designed with appropriate contrast, text size, and structure

  • Free from flashing or seizure-triggering content

We strive to meet Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standards wherever possible.

If you experience any issues while navigating our site or accessing content, please contact us immediately so we can assist and improve.

Accessible Services

We are also committed to making our therapy and cleaning services accessible:

  • Therapy Sessions can be provided remotely (via phone or video) and in-person with reasonable adjustments.

  • Group Therapy includes structured formats with consideration for neurodiverse participants.

  • Trauma and Mental Health Clean-Ups are carried out with discretion and sensitivity, with accommodations where required.

  • Support for Communication Needs is available upon request, including the use of simplified documents, alternative formats, or support workers.

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